Spend limits & approvals

Caps are per-role limits on refunds and discounts. Past the limit, an action is blocked — or sent to a store admin to approve.

Add a cap
Sidebar → Money → Spend limits: pick a role, a resource (refund or discount), and a maximum percentage or amount.
Choose what happens
Decide whether going over blocks the action outright, or requires approval from an admin.
Work normally
Staff keep working; anything over the limit stops and queues instead of silently draining money.
Approve or reject
Money → Cap approvals lists what's waiting, with the requested amount next to the limit. Approve issues it; reject leaves it undone.

Good to know: Approving a refund is step-up gated — your passkey or password. Another pair of eyes on money out the door.

Common problems

Approvals need a store admin or owner account. If no admin is available, message support on WhatsApp — the green button at the bottom-right.

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